INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How I place the order of the products?

Search the products you want to buy in bulk. Got the product page and click on the inquiry button. Write your information and massage which you want to ask. Our sales executive will contact you soon. Discuss the quantity and amount.

How I will get the goods to my address?

Once you confirm the order and do the payment, the goods will be delivered to your given address. We are exporting to many countries. Our supply chain takes care of all process required to clear the custom and can reach the goods in given short time. We will be continuously engaged with you till the delivery of the goods to your place.

When is the delivery time?

According to your order quantity,the delivery time will be different.Generally 2 days to 5 days are required to arrange and ship the goods for online order and 7-10 for big quantity.We will do our best to send the products to you as soon as possible. Also it depends which shipping method you choose. Express delivery by DHL & FedEx service take 5-7 days to reach the goods to any country. Shipping by sea transport takes time about 12-35 days.

Could I have a sample to check the quality ?

Yes, we provide sampling service according to your requirement. The shipping charges will be taken as per standard delivery rate.

How could I pay for my order?

Our payment term are L/C, D/A, T/T Transfer, West Union, you could choose the way most convenient.

For samples you can pay by paypal or payoneer. The surcharge will be required to pay extra. 

How much is the shipping cost?

It depends on the total weight of your order and the way you chose for shipping. There are International Express Door to Door, Airline Company and Ocean Transportation available.

You can ask us, we will provide you the exact cost of the shipping the goods.

How I can ensure that quality of the products will be good?
We are assuring you that each quality products are passed through different testing criteria, certifications and lab environment. We have R&D engineers and QA team who take care of quality of the products. Factory is producing the goods in bulk and they want to build long term relationships with customer for continuous order. You are most welcomed to visit our factory and warehouse at anytime.
Are you providing OEM/ODM service?
Yes, we are also doing white labeling in most of all the products. As per the customer’s need and suggestions we provide custom design,productions, branding of their company on packaging box or products. Custom packaging design and innovations are welcomed. Many of our clients are printing their logo on the products.
Can you help me for purchasing unlisted products??
Yes, If your order is in good quantity, we will help you to find the best factory in China for your required product. Also we will check the quality of the products and will verify the company back ground to help you as WIN-WIN situation.
How I can put trust on your company?
We are manufacturing and trading company, exporting the goods to many countries. You are most welcomed to visit our factory & office and check the certificates team, goods, labs and manufacturing units.